Magento Support Services | Jayvion Commerce
The Magento support and maintenance service by team Jayvion Commerce guarantees that your store is always up-to-date, and secure. The certified developers will offer backbone support to track down any issues and solve them promptly.
Jayvion Commerce works closely with Magento merchants and has seen what situation is created if an issue is not fixed that directly impacts the visitors and sales. Also, directly trying to fix the issue without any professional Magento support may not only take time and distract you from other important tasks, but any lack of expertise may just make it worse. All stores need constant Magento support to not only fix the issues but ensure a healthy site round the clock. Our Magento support service comes into the picture if you never want a crisis during a Magento upgrade, theme development, or any other bizarre situation!
Any issues in the customer shopping journey can have a negative effect on the business. If these bugs are not attended by an expert and on time, it may disrupt the smooth functioning of the store. If a potential customer faces such an error, you may lose a sale. Instead of it, if you opt for Magento support services, you can focus on production and sales strategy and let us take care of the store.
Can you imagine your Magento store falls out due to heavy traffic during the holiday season? Or it becomes the prey of spam and you lose confidential customer data? Dreadful situations like these are bound to happen if the store is not looked upon from time to time. But the store admin cannot cover all the aspects of the store singlehandedly. Hence, Magento Support services is a wise decision to avoid a high cart abandonment rate or any fallout.
What Does Jayvion Commerce's Magento Support Includes?
- Version upgrade: Upgrading your Magento store to latest stable release leverage its features is our responsibility. Magento keeps on releasing major and minor features every now and then. Keeping your store updated is now easy with Magento 2 maintenance services!
- Clean server logs: Reviewing the server logs every month for any hidden issues is included in the Magento website support.
- Error solving: Do your customers face any error during shopping? Report it to us and we'll take care of the rest!
- Extension installation: Enjoy free extension installation and configuration.
- Admin support: Do you need administrative assistance? Facing trouble in setting up a category? Confused in the SEO settings of your store You have our assistance. Rest assured!
- Priority support: Even after the precaution measures and timely error solving, if your store demands immediate attention, we are here. Enjoy priority support during Jayvion Commerce's support hours under the support service.
- Our SLA will be as follows:
- For Critical Issues: 1-2 days.
- Medium Issues: 3-5 days.
- Low Priority Issues: 6-10 days.
- The above will be the time frame to fix the issues. But we will reply to you for each type of issue on the same day or the next day.
Why choose Jayvion Commerce for Magento Support Service?
- Expertise - Professional & certified developers assist you in maintaining your Magento 1 or Magento 2 store
- Security - Guarantees 100 % secure store
- Custom Plans - We offer flexible Magento support plans based on your store size, requirements & platform, i.e., Magento 1 or Magento 2
- Experience - 10+ years of experience in the field ensures expertise
- Cost-effective - Budget-friendly service in the market
- Dedicated support - Jayvion Commerce offers dedicated Magento support services and is your go-to place for all Magento related issues
- Reporting - Keep a watch on the work delivery with regular reports. We believe in the systematic task delivery using standard PMS tools.
- On-time solution - We implement an optimized and prompt solution to an error.
- Quality - We follow a proven work methodology to deliver the work
